Proge Power Platform is committed to a tailored approach for Power Platform adoption, recognizing that a one-size-fits-all approach is not effective. Our adoption model considers the unique needs and specifications of each organization to ensure that businesses can leverage the full potential
Leveraging Power Platform
Microsoft Power Platform is a suite of low-code and no-code tools designed to empower businesses to create custom applications, automate workflows, and analyze data. While it can be tempting to view Power Platform as a one-size-fits-all solution to all of your organization's technical needs, it is important to recognize that it is not a panacea. Instead, it is more beneficial to view Power Platform as a set of IT services that can be tailored to the unique needs and requirements of your organization. Depending on the technical expertise of your users, the specific needs of your business and your stategy objectives, certain components of Power Platform may be more valuable than others.
For example, Power Apps may be a great fit for organizations that need to rapidly develop custom applications without the need for extensive coding, while Power BI may be more suited to businesses that require sophisticated data analytics and visualization capabilities. By taking a tailored approach to Power Platform, you can ensure that you are maximizing its value to your specific users and use cases, rather than trying to force a one-size-fits-all solution. In summary, while Microsoft Power Platform is a powerful suite of tools, it should not be adopted as a single technical platform, but rather as a set of tailored IT services that are customized to meet the specific needs of your organization and your end-users.
Proge Power Platform adoption model
Proge Power Platform is a comprehensive adoption model that enables organizations to leverage the full potential of Microsoft Power Platform while keeping their specific needs and IT strategies in focus. It is designed to empower businesses to create tailored IT services that address the unique requirements of their end-users and align with their overall IT strategy roadmap.
The Proge Power Platform model recognizes that every organization has specific requirements and priorities, and that a one-size-fits-all approach to Power Platform adoption may not be effective. By taking a tailored approach that considers the unique needs and specifications of each organization, Proge Power Platform ensures that businesses can leverage the full potential of Power Platform to achieve their specific goals.
The adoption model encompasses the entire lifecycle of Power Platform implementation, from assessment and planning to development, deployment, and ongoing support. By closely collaborating with end-users and IT teams, Proge Power Platform ensures that the solutions created using Power Platform are fully aligned with the organization's objectives and requirements.
Proge Power Platform also provides a roadmap for implementing and utilizing the various components of Power Platform, including Power Apps, Power Automate, and Power BI. The adoption model helps organizations prioritize the implementation of specific components based on their specific needs and capabilities, and ensures that each implementation is fully aligned with the organization's IT strategy and business objectives.
In conclusion, Proge Power Platform is a powerful adoption model that enables organizations to leverage the full potential of Microsoft Power Platform while keeping their specific needs and IT strategy roadmap in focus. By taking a tailored approach that considers the unique requirements of each organization, Proge Power Platform ensures that businesses can create tailored IT services that address the specific needs of their end-users and align with their overall IT strategy.
The Persona Approach
When it comes to designing and implementing tailored IT solutions for Low-Code platform, it is essential to understand the IT skills, complexity needs, learning curve effort, and available budget of the end-users. To achieve this, businesses often classify end-users into different personas based on these factors. To effectively implement a tailored IT solution, it is important to identify the personas of the end-users and map them to the appropriate IT services. In general, three types of personas are commonly found in organizations: process owners, power users, and professional developers (pro devs).
Process owners are typically responsible for specific business processes and may not have significant technical skills. For process owners, a good fit would be the 3P App Factory service, which enables them to quickly create low-code applications that address their specific business needs. These applications can be customized and configured to meet the process owner's requirements, without the need for extensive coding or technical expertise.
Power users are typically proficient in using IT tools and may require more advanced capabilities than process owners. For power users, the citizen developer model may be the best fit. This model enables power users to leverage low-code tools and platforms to develop and customize their own applications that meet their specific needs. The citizen developer model allows power users to create custom solutions with minimal involvement from IT teams, while still ensuring compliance with organizational policies and standards. Professional developers, or pro devs, are highly skilled and experienced developers who may require more advanced tools and services than process owners or power users. For pro devs, the Power Platform Pro Dev services and support would be the most appropriate. These services provide a range of advanced tools and services that enable pro devs to build custom solutions with extensive custom code and integration capabilities. This allows them to create highly specialized and advanced solutions that meet the unique needs of the organization. In summary, by identifying the personas of end-users and mapping them to the appropriate IT services, businesses can create tailored solutions that effectively meet their specific requirements. For process owners, the 3P App Factory is a good fit, while power users may benefit from the citizen developer model. Pro devs require advanced tools and services provided by Power Platform Pro Dev services and support. By matching the right IT services with the right personas, businesses can achieve the best results from their IT solutions.
Aneko is currently the Chief Human Resources Officer (CHRO) for Contoso Company. In this role she is responsible for the HR support for over 17,500 employees. This work required leading and managing a portfolio of 66 projects with cross-functional participation and collaboration from all HR centersof expertise as well as other shared services
MOTIVATIONS
Digitalization
Collaboration
Automatization
Tracability
GOALS
• The employee experience must be at the centre of post-Covid strategies to forge a stronger and more flexible company culture for greater cohesion • Digitalisation remains an organisational priority for HR managers • Changes that were beginning to take effect before 2020 were considerably accelerated with the pandemic. Companies can no longer put off these changes and must adapt quickly
FRUSTRATIONS
• hiring the right people as quickly as we can • ensuring employees feel connected to a bigger purpose at work • we need to make a significant investment in automation and integration, unlocking a more self-serv ice and streamlined approach to the employee experience
Aneko need to embrace change and accelerate her digitalization and automatization journey putting back employees in the center , creating a more productive workplace. 3P App Factory can support Anekodeliv ering B2E user centric apps in no time with its great time-to-market delivery model.
DIEGO
SALES MANAGER
PERSONALITY
• Emotional Intelligence • Adaptability • Activ e Listening Skills • Empathy • Ability To Forecast
BIO
Diego is an optimistic and enthusiastic sales professional with ov er 10 years of experience as a sales manager in food and beverage solutions. He is skilled at dev eloping the right action plan for each of her client's unique needs and committed to helping them choose the best products. Throughout his career, Diego has earned the trust of sev eral national and international companies and maintained strong client relationships that generate repeat business. He attributes her success to her ability to listen to customers and put their needs first.
MOTIVATIONS
Digitalization
Collaboration
Automatization
Tracability
GOALS
• Determine What’s Most Important… and Realistic • The backbone of effectiv e sales goals is how well the stakeholders monitor its progress. • Focus on activ ities that drive desired results and reduce admin tasks
FRUSTRATIONS
• A lot of time gets wasted on manually creating reports • Does the sales process have built-in steps to remov e deadwood from the pipeline? • Is it easy to use and integrated with your CRM?
IT SKILLS
Office 365
30%
Programming
0%
Collaboration & Social
65%
CRM
55%
Success is the sum of small efforts, repeated day in and day out
Diego is looking to digitalize his sales process end to end and reporting dashboard to focus on sales plan and team management. 3P App Factory can help him filling the gap in his CRM tools and reporting tools, to reduce his team effort to reports insight and with its low time-to-market deliv ery model, he can adapt more quickly to market changes.
Sunil recently restructured our communication portal to improv e employee satisfaction by 45% and lead the automation of our sales process to increase efficiency and boost rev enues. Sunil have a strong background in finance and a passion for solving complex problemshe is skilled at analyzingdata and identifying trends, and he has a prov en track record of using my insights to driv e business growth and improve operations.
MOTIVATIONS
Digitalization
Collaboration
Automatization
Tracability
GOALS
• Identify opportunities for digitalization within the organization and develop strategies to take adv antage of those opportunities. • To help the organization adapt to changing market conditions and customer needs in the digital age.
FRUSTRATIONS
• Insufficient resources, including time and budget, to complete projects. • Technical challenges or obstacles in implementing digitalization initiatives. • Security concerns or risks associated with digitalization.
IT SKILLS
Office 365
70%
Programming
10%
Collaboration & Social
25%
Power Platform
10%
Business analysis is all about understanding and shaping the future, not just documenting the past.
Proge Power Platform is that it can help Sunil quickly and easily develop custom business solutions that can automate and streamline processes, improv e data analysis and reporting, and enable better decision-making. With the Proge Power Platform, Sunil can create solutions that integrate with existing systems and data sources, and that can be tailored to the specific needs of his organization. The platform also offers a range of pre-built connectors and templates, as well as a low-code environment that allows Sunil to build solutions without extensive technical expertise. This can help Sunil to save time and effort, and focus on deliv ering v alue to the organization.
Hicham has extensive experience in the installation, maintenance, and repair of a wide range of equipment and systems. he is highly skilled in the use of specialized tools and technology, and has a proven track record of delivering high-quality work in challenging environments. Hicham is comfortable working independently and as part of a team, and he is committed to prov iding excellent customer service. Hicham is detailoriented, highly organized, and always willing to learn and develop his skills.
MOTIVATIONS
Digitalization
Collaboration
Automatization
Tracability
GOALS
• Improv ing efficiency and effectiv eness of my work, such as by using automated tools or processes to reduce manual tasks or errors • Increasing productivity, such as by using automation to complete tasks more quickly or by using digital tools to organize and manage their workload
FRUSTRATIONS
• No having access to the correct information at the right time • Spending time to manage process exceptions and repetitiv e inputs in forms • Switching back and forth to paperwork and electronic forms
IT SKILLS
Office 365
30%
Programming
10%
Collaboration & Social
20%
Power Platform
10%
there is always something new to learn and something that needs fixing
Improved efficiency and productivity, by reducing the need for manual tasks and allowing field technicians to complete tasks more quickly and accurately. Improved communication and collaboration, by using digital tools and platforms to facilitate remote access and collaboration with colleagues, customers, or other stakeholders. Enhanced safety and security, by using automation to alert field technicians to potential hazards and by using digital tools to monitor and protect sensitive equipment or data. Enhanced customer service, by using automation to provide faster and more accurate responses to customer inquiries and by using digital tools to track and manage customer interactions.
Sade is a project manager with over 10 years of experience in the industry. She is skilled in project planning, risk management, and stakeholder communication. She is a detail-oriented and highly organized, which allows her to effectiv ely manage multiple project tasks and deliverables. Sade is a passionate about helping teams succeed and delivering value to her clients.
MOTIVATIONS
Digitalization
Collaboration
Automatization
Tracability
GOALS
• Reduce effort to monitor project plan, follow up schedule tasks and resources workload • Secure project to better identify, assess, and track project risks, and to dev elop plans for mitigating them • Improv e budget consumption with a better tracking of cost and capabilities to adapt to change
FRUSTRATIONS
• Dealing with complex and confusing technical issues that delay the project or cause errors and defects • Balancing the need for security and compliance with the desire for agility and flexibility • Working with tight budgets and timelines that limit your ability to invest in new technologies and innovations
Potential to improv e efficiency, productivity, and the overall success of her projects. By implementing automation and digitalization technologies, Sade can streamline and optimize processes, reduce errors and defects, and improve communication and collaboration with teams and stakeholders. This can result in faster project deliv ery, lower costs, and better project outcomes. Additionally, automatization and digitalization can help her stay competitive in an increasingly technology-driven industry and provide more v alue to her organization.
ARAFA
IT PRODUCT OWNER
PERSONALITY
• Business acumen • Flexible • Customer focus • Technical expert • Collaboration and leadership
BIO
Hello, my name is Arafa and I am an IT product owner with over 10 years of experience in the industry. I have a proven track record of defining and deliv ering successful software products that meet the needs of users and customers. I am skilled in product strategy, roadmap development, and stakeholder management. I am passionate about understanding customer needs and building products that solve real-world problems. In my current role, I lead a team of dev elopers and designers to deliver highquality software products on time and within budget.
MOTIVATIONS
Digitalization
Collaboration
Automatization
Tracability
GOALS
• Identifying opportunities to automate or digitize processes and features in the product to improv e efficiency and user experience • Continuously updating and improving the product's features to keep up with the latest industry trends and customer needs
FRUSTRATIONS
• Struggling to get buy-in and support from stakeholders for your product vision and roadmap • Keeping up with the rapid pace of technological change and innovation, which can make it difficult to stay competitiv e and relevant
Potential to improv e the quality, efficiency, and user experience of the product. By using Proge Power Platform, Arafa can streamline and optimize processes, reduce errors and defects, and improve the product's performance and scalability. This can result in a more competitiv e and successful product that delivers greater value to its users and customers. Additionally, automatization and digitalization can help Arafa stay at the forefront of technological change and innovation, and provide more v alue to her organization.
Hello, my name is Ahmed and I am a software engineer with ov er 7 years of experience in the industry. I have a proven track record of designing, dev eloping, and delivering high-quality software applications and systems. I am skilled in a range of programming languages and frameworks, and have expertise in web development, mobile app development, and data analysis. I am passionate about using technology to solve real-world problems, and am always looking for new challenges and opportunities to learn and grow.
MOTIVATIONS
Digitalization
Collaboration
Automatization
Tracability
GOALS
• Continuously updating and improving the technology and processes to keep up with the latest advances and industry best practices • Dev eloping a strategy and plan for incorporating automation and digitalization technology in my software development projects
FRUSTRATIONS
• Keeping up with the rapid pace of technological change and innov ation, which can make it difficult to stay current and competitive • Dealing with constant pressure to deliv er software quickly and to a high standard, which can be stressful and demanding
IT SKILLS
Office 365
30%
Programming
95%
Collaboration & Social
50%
Power Platform
10%
Software is a great combination of artistry and engineering
Ability to quickly and easily build custom business applications and automate processes without the need for extensive coding and technical expertise. The Power Platform is a low-code development platform that allows software engineers to create and deploy custom applications using pre-built components, templates, and connectors. This can save time and effort, and enable software engineers to focus on more complex and challenging tasks. Additionally, the Power Platform integrates with other Microsoft technologies, such as Azure and Office 365, which can provide additional capabilities and opportunities for software engineers
3P Adoption Key Pillars
The Proge Power Platform adoption model is built on three key pillars:
Community
The Power Platform brings together everyone in a dedicated community channel where Super-Heroes evangelize the platform, Champions provide their technical expertise, and Ambassadors promote and map business capabilities.
Evangelism
The Power Platform Boost program enables access to guidance from a panel of experts, while Power Platform Deep Dives provide dedicated sessions about specific topics. Microsoft Deep Dives are Microsoft-driven events that focus on the capabilities of the platform, and community calls are held to gather and share updates on internal uses, governance, and policies.
Academy
The Proge Power Platform Academy provides access to selected iLearning, learning paths, and App in a Day workshops. Short, 5-minute tutorials called Power Pills are also available, as well as knowledge base articles covering technology standards and best practices. Additionally, specific articles related to internal governance are available to ensure compliance with organizational policies.
Together, these three pillars ensure that Proge Power Platform adoption is a comprehensive and effective process. The community provides support, evangelism ensures that guidance and resources are available, and the academy provides learning opportunities that ensure users are knowledgeable and proficient in the use of the platform. By following this approach, organizations can ensure that the Power Platform is fully adopted and utilized to its full potential.
CoMmunity
Everything Power Platform brings everyone together in a dedicated community channel
Super-Hero evangelize the community
Champions provide their Technical Expertise
Ambassadors promote & map Business Capabilities
EVANGELISM
Power Platform Boost
Power Platform Deep Dives
Microsoft Deep Dives
Community Calls
ACADEMY
iLearning Repository
Learning Path
App in a Day Workshop
Power Pills
Knowledge Base articles
3P Adoption Adoption enablers
The Proge Power Platform adoption enablers are designed to help organizations maximize their use of Power Platform. These enablers include:
Governance with a Power Platform strategy and policies: This involves creating a comprehensive governance plan that outlines the use of Power Platform within the organization. It includes policies for data privacy, security, and compliance, as well as guidelines for development and deployment.
Center of Excellence (CoE): A dedicated team within your organization that can provide guidance, support, and offering tools to help manage and monitor Power Platform usage, aligned with best practices, standards, and governance.
Application support: This involves providing support for the applications built using Power Platform. It includes community support, technical assistance, Application Owner identifier service, individual app analytics, pre-defined App support model, app crowd sourcing, and app crowd reviews to ensure that applications developed using Power Platform are reliable, stable, and user-friendly.
App/flow maker support: This includes a wide range of resources and tools to support app/flow makers. It includes an App gallery where users can browse and download pre-built apps, a Needs eligibility wizard to help determine the best approach for building an app, Power Platform Boost panel of expert to help answer complex questions, a Service request concierge to find power platform related service request, champions and ambassador community to help users learn from other app/flow makers, and User Voice to collect feedback and improvement ideas.
Application development guideline: This provides guidelines and best practices for developing applications using Power Platform, ensuring that applications are developed in a standardized way that meets organizational needs and standards.
Support and technical assistance: This includes providing technical support and assistance to end-users who are developing or using applications on Power Platform, helping to ensure that issues are addressed quickly and effectively.
By leveraging these Proge Power Platform adoption enablers, organizations can create a robust governance plan, develop applications that meet organizational needs and standards, provide the necessary support and technical assistance to App/Flow maker and encourage a strong community. These enablers can help organizations make the most of their Power Platform investment and drive business success.
3p Governance Model
Governance aims to enable business groups to focus on solving business problems efficiently while complying with IT and business compliance standards
Platform
Power Platform Services
Environment Strategy
Security & Compliance
Licence & Capacity
Data Loss Prevention & Tenant Isolation
Platform Analytics
Platform Support
App Classification
Development Lifecycle Management
Development Standard
Environment Request
New App Approval
Deployment Policies
App Maker Support
App Template
Component Library
Application Lifecycle Management
Application Gallery
Hero App
App Analytics
Business Value Assessment
End User Support
Community Management
Recruitment Onboarding
Incentive & Duty
Events
Partner
Academy
Content Ownership
Content Scope & Audience
Content Creation
Content Lifecycle
Communication
Scope & Audience
Planning
Campaign
Channel
3P Center of Excellence
Responsible for nurturing the growth in their organization, while applying the right administrative guardrails.
Manage
Designate the Microsoft Power Platform admin role
Manage users
Plan and manage license and capacity
Establish an environment strategy
Manage Microsoft Dataverse for Teams environments
Secure
Establish tenant and environment level DLP Policies
Set up Azure AD conditional access
Enable cross-tenant isolation
Define Connector Classification
Define App Classification
Monitor
Report on resource usage
Track user access
Monitor Microsoft Dataverse usage
Monitor new connectors
Set up sharing alerts and mitigations
Report Orphan Apps/Flows
Nurture
Who are our makers?
How can we help them succeed?
How can we recognize their efforts and successes?
How can we grow the community?
Development Guideline
Support and guide Pro Dev to adopt Best Practices and raise IT compliance awareness
